Intrado provides PSAPs with mission-critical 9-1-1 call handling equipment and solutions, offering a full integration of services. We help public safety meeting the challenges of transitioning to NG911 and beyond, no matter where you are in the process or what you need to move forward.

Transforming the 911 Landscape with Real World Strategies and Cutting-Edge Technology Solutions

Building on a strong legacy of 911 innovation and accomplishment, Intrado is committed—and determined—to help Public Safety access any type of useful information now available for emergency response in an easy-to-use and intuitive format.

Who We Are

Intrado – Life & Safety manages the entire emergency response continuum through data management, real world call handling solutions, reliable networks and a deep understanding of public and personal safety emergency response protocols.


As the industry continues to evolve from legacy call handling and routing methods, advanced systems by Intrado help public safety quickly appropriate vast amounts of data from diverse sources to find 911 callers faster. Our data-driven Safety Services solutions provide enhanced situational awareness to public safety answering points (PSAPs), allowing them to utilize critical, life-saving resources to arrive on scene faster and safer, to de-escalate tense situations, to better serve our citizens.

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​Public Safety Focused​

Responding to the needs of public safety is at the heart of our mission. Intrado connects people to sources of protection and safety–firefighters, law enforcement, ambulance services, and to the “first” first responders – the telecommunicators answering 911 calls.

Purpose-Built Solutions​

Our unique, purpose-built solutions give call takers, dispatchers and first responders advanced tools for making informed decisions when seconds count.

Transforming 911

As the communications industry explodes with new technologies and data resources, Intrado continues to break new ground developing, testing and deploying advanced systems that deliver the right information to the right people at the right time.

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The information presented is intended to demonstrate a product. A physician must always refer to the package insert, product label and/or instructions for use, including the instructions for cleaning and sterilization (if applicable), before using any product.

Document Download

Below you will find more information about products we offer and services that we can supply.

Fact Sheet – Real Time Text



Fact Sheet – VPN Laptop for Remote Call Handling P911



We Are Here To Answer Your Questions

Learn more about how Intrado can help you locate, route, transport and deliver emergency communications that help save lives. To speak to a representative, request a demo or schedule a meeting, please click here.

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